Privacy Policy
Introduction and Purpose FORMIPLASS USA LLC ("CÉLISTAIL," "we," "us," "our") takes seriously its responsibilities regarding the privacy of each user ("user," "you," or "your") of the www.celistail.com site (the "Site"). We are committed to protecting your personal information and ensuring transparency regarding how we collect, use, and safeguard your data both online and offline.
This Privacy Policy outlines our practices regarding the collection, use, and protection of personally identifiable information ("personal information") and other data from our customers. It also explains your rights and choices concerning your information.
- Information Collection We collect information in the following ways:
Personally Identifiable Information: This includes information that identifies a particular individual, such as the individual’s name, postal address, e-mail address, credit card number, and telephone number. We collect this information when you:
- Place an order on the Site
- Return an item or make an exchange
- Inquire about our services
- Subscribe to a newsletter or SMS updates
- Enter a contest or sweepstakes
When other information, such as consumer product preferences or number of children, is directly associated with personally identifiable information, it also becomes personal information.
- Non-Personal Information: This includes data that cannot be used to identify you personally. We collect this through the use of cookies and other tracking technologies. Examples include:
- IP addresses
- Web pages viewed
- Clickstream data
- Legal Basis for Processing: We process your personal information based on the following legal grounds:
- Your consent
- The necessity to fulfill a contract
- Our legitimate interests in improving our services and understanding our customers
- Compliance with legal obligations
- Your Consent By submitting personally identifiable information to us and/or by using the Site, you agree that we may collect, use, and disclose such information in accordance with this Privacy Policy and as permitted or required by law. If you do not agree with these terms, please do not provide any personally identifiable information to us.
- Feedback and Contact Information We welcome any and all questions and feedback. For privacy-related issues, please contact us at:
Formiplass USA, LLC
2900 NW 112th Ave, Unit 1 #E-10 Doral, Florida 33172.
+1 305-847-1570
- Data Use. Personally Identifiable Information: We use this information to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you promotional offers we believe will be of interest to you
- Send you our newsletter
- Identify your product and service preferences
- Customize our communications to you
- Provide information concerning product recalls or products you have purchased
- Improve our merchandise selection and customer service
Your email address will be used only for our newsletter and other promotional or informational mailings from us and will not be shared with any third parties. Instructions for unsubscribing are included in every email.
The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS or email.
- a. Aggregate Information We use the aggregate information that we collect in a manner that does not personally identify any individual. We use aggregate information to make the Site more interesting and useful to you. We also track the pages or documents accessed within the Site. This information is collected for systems administration and for analyzing and improving the value of the material available on the Site.
CÉLISTAIL contracts with third parties service providers that assist CÉLISTAIL in better understanding your use of this site. These third party providers may place cookies on your computer so we can collect information related to your use of celistail.com. This information allows us to refine and improve the Site for our customers. These third party providers do NOT collect any credit card, user name or password information or any other personally identifiable information nor are they allowed to use data that they collect for us for any other purpose. Additionally, these third party providers are contractually required to keep all the information collected for us in strict confidence.
- Information We Share with Others: We contract with other companies (credit card processors, shippers, sweepstakes promoters, website developers, and others) to provide certain services to CÉLISTAIL to fulfill orders, provide sweepstakes, and create or maintain our website. In some instances, these contractors may have access to personally identifiable information but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out CÉLISTAIL business.
These companies are usually prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than CÉLISTAIL. For example, when you submit a “product review” to the CÉLISTAIL website, your information will be received and managed by an independent contractor that organizes the reviews and manages that element of the CÉLISTAIL website. Before you submit a review, you should review the “Terms of Use” and any other applicable terms and conditions that are linked on the CÉLISTAIL website so that you can understand the terms and conditions for acceptance and use of your information.
In some instances, you may choose to deal with some of these contractors directly and provide your personal information to them. In those instances, you must check the privacy policies on their independent websites to make sure you are willing to have your personal information handled to your satisfaction.
- Disclosure Exceptions Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:
- To comply with legal process such as a search warrant, subpoena, or court order;
- To protect the company's rights and property;
- To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
- To protect against misuse or unauthorized use of our web site;
- During emergencies, such as when we believe someone's physical safety is at risk.
- Your Choices We offer choices about the types of information you receive from us. If you prefer not to receive other communications from CÉLISTAIL or if you prefer to receive them less frequently, please contact us at one of the addresses set forth in Section 4 of this Privacy Policy. If you no longer wish to receive our electronic newsletter you also may contact us at one of the addresses set forth in Section 4 of this Privacy Policy.
- E-mail Use When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request and to receive our electronic newsletter. For example, after you place an order at celistail.com, you will receive an e-mail confirmation.
It is our intent to send you promotional e-mail (our electronic newsletter) only if you have not declined to receive it. Instructions on how to unsubscribe are included in each edition of the newsletter.
Your e-mail address will be used only for the CÉLISTAIL electronic newsletter, to respond to your request, or to process your order, and will not be shared with any third parties. Instructions for unsubscribing are included in every e-mail containing promotional material.
- Links to Third-Party Sites / Products / Services This Website may contain links to other sites. When you click on such links, you may leave our Site. We encourage our users to be aware when they leave our Site. This Privacy Policy applies solely to information collected on this Website. “Smart Devices” may contain features to integrate or share data with 3rd parties, if sharing data with a 3rd party please refer to that company’s privacy policy.
WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY EMPLOYERS (INCLUDING ANY EMPLOYER THAT PROVIDES A COMPANY PAGE), ANY THIRD-PARTY SOCIAL MEDIA PLATFORM, ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE SITE IS AVAILABLE, AND ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITE CONTAINS A LINK. YOU MAY HAVE RIGHTS DIRECTLY ENFORCEABLE AGAINST THESE THIRD PARTIES, SO YOU SHOULD CONSIDER THEIR PRIVACY POLICIES TO LEARN MORE.
- Internet Advertisements and Tracking Tags We use third-party service providers to serve ads on our behalf across the Internet and to analyze the visits those ads bring to our website. They may collect anonymous information about your visits to our Web site, and your interaction with our ads, but this information cannot identify you as an individual. No personally identifiable information about you is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis of and improvement to our site.
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Security Perfect security does not exist on the internet and we cannot guarantee anyone complete security. Your privacy is important to us and we use industry standard practices to protect your privacy, we cannot promise, and you should not expect, that your personally identifiable information or private communications will remain private and would never be disclosed in a manner that is inconsistent with this Privacy Policy. You understand that third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collected from this Website. Please note that emails, messages sent via your web browser, and other similar means of communication with other users, are not encrypted. We strongly advise you not to communicate any confidential or sensitive information through these means. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be nonnegotiable; these service providers have informed us or the public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Information, by these companies.
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Legal Requests Formiplass USA LLC, cooperates with law enforcement and other third parties to enforce laws, intellectual property and other rights.
In response to a verified request relating to a criminal investigation or other alleged improper or illegal activity, we may disclose information relevant to the investigation including, but not limited to, name, address, telephone number, e-mail address, IP address, user history and complaints.
Legal and regulatory reporting where disclosure is necessary to identify, contact, or bring legal action regarding injury or safety interference with the rights and property of CÉLISTAIL.
Without limiting the above, we will not otherwise disclose your personal information to law enforcement or other third parties, except as specifically outlined in this Privacy Policy, without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of this information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity. In addition, we may transfer information about you if we are acquired by or merge with another company.
- International Users If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By using our services, you consent to this transfer, storage, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
- Children's Privacy Our Site is not intended for children under the age of 18, and we do not knowingly collect any personal information from children under 18. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the Site, we will delete the information from our records.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time and without prior notice. If we make significant changes to our privacy practices, we will notify you by posting a prominent notice on our Site and/or by sending an email to the last email address you provided to us. Your continued use of our Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
- Governing Law
This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts located in Florida for the resolution of any disputes arising from or related to this Privacy Policy or your use of the Site.
- Limitation of Liability
To the fullest extent permitted by applicable law, CÉLISTAIL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our Site; (iv) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Site by any third party; or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Site, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not CÉLISTAIL has been advised of the possibility of such damages.
- Indemnification
You agree to indemnify, defend, and hold harmless CÉLISTAIL, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site, any user postings made by you, your violation of any terms of this Privacy Policy or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. CÉLISTAIL reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with CÉLISTAIL in asserting any available defenses.
Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Formiplass USA, LLC
2900 NW 112th Ave, Unit 1 #E-10 Doral, Florida 33172.
+1 305-847-1570
